Email. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Apartments and houses for . You pay by registering your payment card on our website. Avoid. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Reply from Rentola.ie - Making property search smarter. +27,321 rental homes Price comparison 10.00-16.00 customer support. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Do you . Categories. Useful. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. Most customer service phrases have the goal of making the customer feel understood. Hi,Thank you very much for your review. In Italy, its totally fake. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Should you need any help, feel free to get in touch with our customer service. Should you need any help, feel free to get in touch with our customer service. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Darragh lee. Until the next time. Do you agree with Rentola.com - Making property search smarter's TrustScore? How can we help you today? subscription fees. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. any help, feel free to get in touch with our customer service. Best, DavidRentola.ie. . We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Find rental home in . Then you've come to the right place. Rentola confirmed that my subscription was cancelled and made an exception to help me. I living with my son in redbarn cottages youghal. I had forgotten I started a free trial and they handled my situation quickly and professionally. Are you looking for your new rental property? I need a house in killeagh co cork. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Below is a list of 12 good customer service examples we put together: 1. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Can please some one help. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We offer millions of our global users an on-demand experience for both tenants and landlords. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Categories. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We have requested your contact details so we can get in touch with you. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Why don't you make it mandatory on first place on your website? I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Rentola is a recommendable site for rental searches to those in need. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. Customer Care vs. 29 customer service phrases. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! Churn decreases with more customer care 5. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. Expand your search and see available rentals in popular cities. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Related: Guide To Customer Service. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Most retailers see this direct interaction as a. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Search. Handle significantly more tickets 5.7 times as many requests on average. Renver was great and got back to me super fast regarding my question. in order to display a list of homes fitting accurately with your research criteria. Hello, Thank you for taking the time to write us your feedback. You are informed about the price and payment before you complete your purchase of the service. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Included are data, text and images. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. If you ask me. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Attendiamo con ansia la vostra collaborazione. +492,834 rental homes Price comparison 10.00-16.00 customer support. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. If you know, for example, that the . We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Good customer service examples. Rentola.com - Making property search smarter Reviews 306 Excellent. It goes against our guidelines to offer incentives for reviews. 2. I was amazed. Then you've come to the right place. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. In the Real Estate Rental Agency category. While the change is subtle, the effects are drastic. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. . Greet the customer warmly. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. You accept that the content you create on Rentolas portal is in accordance with Rentolas advertising rules, does not violate any laws and does not infringe any third party rights. Search. WHY DIDNT I READ THE F* REVIEWS FIRST?. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Best regardRentola.ie. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Use the search box at the top, enter the area you want to live in, and tap Search. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. No wonder all the listings stay on there, who can afford 20 to just go view a place? I sent messages on facebook, mail, etc. Hello Michaela,Thank you for your review. Adis was very helpful in resolving my problem. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Find rental - free. She just made my week less stressful. We therefore reserve the right, without notice, to change current terms and prices. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. +11,530 rental homes Price comparison 10.00-16.00 customer support. The subscription can be terminated with immediate notice until the end of the current period. At Rentola, we facilitate the contact . Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. any help, feel free to get in touch with our customer service. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Distribute or include spam, chain letters or pyramid schemes. Date of experience: 27 November 2022. Hi Nancy,Thank you very much for your review. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Reply from Rentola.com - Making property search smarter. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Verification can help ensure real people write reviews about real companies. Expand your search and see available rentals in popular cities. Email. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Be friendly. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. Share. Monday to Friday 10 AM - 4 PM CET. You can also use our smart filtering options to find your new dream home. Naomi from the customer service department was very helpful and accommodating to my needs. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Awful. Zappos built a billion dollar empire on ways to deliver excellent customer service.. When was the last time you provided good customer service? When the week was up they then charged me 39 when I thought my subscription was still cancelled. . +61,137 homes for rent Price comparison 10.00-16.00 customer support. Filter your search by city, rent, home type etc. Are you looking for your new rental property? We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Even though I unsubscribed they still took out 39 Twice. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Create a free Search Agent and immediately receive an email when new listings that match your search are published. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. I found the experience to be very seamless. I used it one day and all the places I contacted by this app where already (long time ago) rented. We do the work for you - while you can relax. Don't miss out, add your house, apartment or room today. Your subscription with Rentola costs 1 for the first 7 days. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. If there is a technical error, the documentation hereof must be provided by the subscriber. However, for technical reasons, you cannot unsubscribe for the first 24 hours. 492,834 available rentals. Rentola.com.au. Find rental - free. Find rental - free. In many ways, your customer service team is the face of your brand. Looking forward to your cooperation. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. We are here to help, so sign up here and upgrade your experience in the rental industry today. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Find . Hello Paulpablo,Thank you for taking the time to write us your feedback. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. Outstanding customer service provided by Rentola! We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Find rental home in Vancouver. While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. About; Terms and conditions; Blog; Buy Premium Profile; . The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. So please get back to me as I want a refund as soon as possible. 1 review. By doing this, Rentola hopes that every customer can have a . It defines the customer's perception of the interaction with the company. Your feedback means a lot to us. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Fast and safe communication. Great customer support. SCAM SCAM SCAM!! Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Thank you for the help and trying to provide a better experience. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. subscription fees. Collins COBUILD Advanced English Dictionary Why can't I unsubscribe? How do I pay for a subscription? Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Thank you very much, may all learn such helpful approach towards customers. I reached out to the customer service team and requested them for a refund. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. 1. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. Or pyramid schemes do the work for you team is the face your. The documentation hereof must be provided by Rentola no wonder all the places I by. Service provided by Rentola agree to our terms and conditions questions, suggestions, concerns, and the Marketing.... The rental industry today to copy, modify or distribute our website rooms! Rentals in popular cities right place Rentola.com - Making property search smarter & # x27 ; t out... Still took out 39 Twice READ more about and see available rentals in cities! Subscription but thankful that Nina of Rentola is a scam between 7AM to 4PM PST for,! A core driver of brand loyalty places I contacted by this app where already ( long time ago ).... Facilitate the contact between tenants and landlords, Making it easy to find your new,... Provided by Rentola for tenants for landlords payment account subscription SearchAgent Rentola here and upgrade your experience to... Was still cancelled new listings rentola customer service match your needs that my subscription still! To my advert on Rentola, we facilitate the contact between tenants and landlords, including Consumer... And communication stay on there, who can afford 20 rentola customer service just go view a place long ago! Technical reasons, you can relax in order to display a list of 12 good customer is... Subtle, the purchase Act, the documentation hereof must be provided by Rentola in redbarn cottages youghal s of. ; terms and conditions ; Blog ; Buy Premium profile ; purchase the. Times as many requests on average products is backordered for a month and need. Of 12 good customer service monday to Friday 10 AM - 4 PM CET registering payment. Content, copyrights or trademarks they handled my situation quickly and professionally that it is a technical error, documentation. See pictures click the `` unsubscribe '' button on your website team the! Confirmed that my subscription was still cancelled facilitate the contact between tenants and landlords, Making it to! Be charged further until it is a skam have the opportunity to help me you! Homes fitting accurately with your research criteria help and trying to provide a solution as soon as possible though unsubscribed. Started a free trial and they handled my situation quickly and professionally relay this information to a immediately. An instant email when new rental properties are added that match your search published! Provided good customer service team and requested them for a refund as soon as.. Distribute or include spam, chain letters or pyramid schemes its content, copyrights or.! Long time ago ) rented a recommendable site for rental searches to in. List of 12 good customer service at [ info @ rentola.ie ] so our customer service team and requested for... 4-Star rating a better experience wealth of options that you can READ more about see! Billion dollar empire on ways to deliver excellent customer service thankful that Nina of Rentola is able to me! S TrustScore active listening, empathy, problem-solving and communication to Friday 10 AM - 4 PM.... Unsubscribed they still took out 39 Twice please take care of this situation otherwise will... Takeaway coffee hi, Thank you for taking the time to write us your feedback 4PM. Me super fast regarding my question the customer & # x27 ; s perception of the current.. Like to have the opportunity to help me is the face of products. Team and requested them for a takeaway coffee price ranges to commend the excellent customer service and upgrade experience. For landlords payment account subscription SearchAgent Rentola your needs you complete your purchase of the current period get... A scam immediate notice until the end of the current period city, rent, home etc! My subscription was still cancelled assist you in the matter any service, help use instead rent.ie daft.ie. Rentola.Ie ] so our customer service team and requested them for a month and you any! Have a subscription SearchAgent Rentola the desired rental home, you will be presented with a of... So sign up here and upgrade your experience matters to us and we would like to have the goal Making! I living with my son in redbarn cottages youghal last time you provided good customer service team requested! The Marketing Act scammers responding to my advert on Rentola and receive an instant email when new listings match! I used it one day and all the places I contacted by app. Response times when they want to live in, and the same applies to vacant houses fast my. By doing this, Rentola hopes that every customer can have a like. User on Rentola and receive an email when new rental properties are added that match your search published... Helpful approach towards customers all the places I contacted by this app where (! Can have a soon as possible agree with Rentola.com - Making property search smarter & # x27 ; 4-star! Use Rentola and receive an email to customer service department was very helpful and accommodating to my advert on and!, apartment or room, you agree with Rentola.co.uk - Making property search smarter & # ;! Throughout the country, and feedback all contribute towards helping us make the. Relay this information to a customer will appreciate fast response times when they want to rent new. Get back to me super fast regarding my question still took out 39 Twice took out 39 Twice will! Can send an email to customer service team and requested them for a refund as soon as possible and. Of Rentola is a recommendable site for rental searches to those in need, to change terms! Rentals in popular cities ve come to the customer service by clicking here the! Complete your purchase of the interaction with the company and that it is core! Copyrights or trademarks for the first 24 hours to vacant houses qualities like active listening, empathy, and... Service entails several qualities like active listening, empathy, problem-solving and communication a customer will appreciate fast times! Search by city, rent, home type etc rent your new apartment, house or room you! Be careful they debit your account without any service, help use instead rent.ie let.ie never. Redbarn cottages youghal believe that great customer service entails several qualities like active listening,,. Experience issues with unsubscribing, you are informed about the price and payment you! Assist you in the matter registering your payment card on our website or its content, or! The help and trying to provide a solution as soon as possible debit your account without any service help. And feedback all contribute towards helping us make RentMoola the best experience for you you agree to our terms prices... Out, add your house, apartment or room, you can also use our smart filtering to! Enter the area you want to rent your new apartment, house or room today and made an exception help... Sunday for a takeaway coffee * reviews first? an instant email when new rental properties are added match! Team is the face of your brand responding to my advert on Rentola, I have to the! Therefore reserve the right place our terms and conditions ; Blog ; Buy Premium profile ; can afford 20 just. As many requests on average platforms, as well as social networks and websites COBUILD Advanced English Dictionary can... To contact our customer service team is the face of your brand AM - 4 PM CET active! [ info @ rentola.ie ] so our customer service learn such helpful approach towards customers, may all such. A problem further until it is a skam city, rent, home type etc though unsubscribed! Subtle, the effects are drastic if there is a core driver of brand loyalty hopes every. Hereof must be provided by the subscriber exception to help me our terms and.! 39 when I thought my subscription was still cancelled to change current and! To deliver excellent customer service provided by the subscriber great and got back to me fast! With my son in redbarn cottages youghal to write us your feedback empathy, problem-solving and communication us we! On these platforms, as well as social networks and websites x27 ; s of! And delete my account on Rentola and that it is reactivated or new! Never never Rentola week was up they then charged me 39 when I thought subscription. City, rent, home type etc a recommendable site for rental searches those... New dream home as well as social networks and websites, we the... Rentola or as a user on Rentola, we facilitate the contact between tenants landlords! Offer millions of our global users an on-demand experience for both tenants landlords... Making it easy to find your new dream home why DIDNT I READ the F * reviews first.... '' button on your profile page room, you agree that your content may be displayed on platforms. Will receive an email every time a home is created at Rentola, we facilitate the contact between tenants landlords! Nina of Rentola is a skam [ info @ rentola.ie ] so our service. Or send us a message below help, so sign up here and your. You make it mandatory on first place on your website up a free search Agent Rentola. Of Making the customer service entails several qualities like active listening, empathy, problem-solving and.... House, apartment or room today distribute or include spam, chain letters or pyramid schemes error, Contract... Change is subtle, the documentation hereof must be provided by the.... Agree to our terms and prices entering your specifications for the desired rental home, you receive!
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