The fast food bowling joint is $9 to $25 a meal as well and gross. We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. There is very little room service, no in room coffee maker, no valet parking. Next time I am going to look into renting a cabana. Its $21 a person! le-de-France is the most densely populated rgion in France. We did complain and recieved apologies from the staff. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. They are more growing pains of being a new property in very challenging times. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. The fast food bowling joint is $9 to $25 a meal as well and gross. The property is beautiful, modern, and decked with gorgeous art and textiles. The modern city has spread from the island (the le de la Cit) and far beyond both banks of the Seine. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Skip to main content Review TripsAlertsSign in Cart Inbox See all Sign into get trip updates and message other travelers. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. OkayLong version now: There are several kinks that need to be worked out. That store is way better than any Chuck-E-Cheese or D&B! Regular check in is 4pm. I called to complain and we were given a late check out at no charge which was very appreciated. But you don't actually need any sort of pass to enjoy Tom Foolery. It's worth it.but will be taking out a second mortgage for the next round! There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. We were able to do everything and everyone had a blast. The grand scale from the outside is huge. We were told our rooms would be close and on the third floor. Nope cant order because no one answers phone. This information will be used for that purpose. I did get a handy flyer that said Fireworks in really big font that said they would be at Kalahari on the 4th of July at 9pm. For a kids focused space connected to the arcade, imo, thats just asinine. Upon leaving the hotel is when I discovered my account had gone negative due to the extra $300 charge, I called to confirm what happened a very helpful director of guest services Ruben Wong finally heard my complaints and offered an upgrade to a large room if I chose to return again and removed an extra fee we had to offset my overdraft charges. The gym is very well equipped. What? Places are grossly overpriced. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. Outside the Rock: Lost 80s Live Tour at Haute Spot. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. There is very little room service, no in room coffee maker, no valet parking. The resort is huuuuge! Not the best job in keeping out noise from the corridor. Up close beautiful. Who is monitoring guest coming and going? Prices are the average nightly price provided by our partners and may not include all taxes and fees. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. The attraction was closed for 2-3 hours to sanitize it. Spent hours in there. That store is way better than any Chuck-E-Cheese or D&B! This is a beautiful property with African theme. November 15, 2022 Amy Smith 0. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. Valet parking was full which was fine I can cope with that. Note that it is a Northern owned company- Pepsi products only and Brisk tea. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. We waited in line for nearly two hours just to be told that our room was not yet ready. I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. All is not urban sprawl, however: the region is also known for its natural . I've been in the hospitality industry for over 16 years and am disappointed in the customer service of the facility more than anything- but hopefully these issues will be resolved as time goes on. Thats logical. Or a $500 glass of wine? more. Kalahari Resorts & Conventions - Round Rock: Lost and Found - See 182 traveller reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. This was our 1st stay with Kalahari Round Rock and it will be our only. Just didn't cut it for my family.Overall, great experience and I would go back again. We were very excited to play and have fun. Hi whenag2018! Please see our partners for more details. The service issues will eventually work themselves out. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. Kitsch, cheesy, cheap. Absolutely disgusting! Over and over this was witnessed. I ended up working the lazy River as an unpaid employee for about an hour because no one was being helped and I was willing to tell people where to get a tube and how to get in them for the elderly by using the stairs. Seriously? Water park had variety of slides for all thrill levels. Or a $500 glass of wine? Thank you for taking the time to share your feedback. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. 40 tickets to ride the roller coast, etc. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. As such, the region includes the now far-flung suburbs of the Paris metropolis, together with several large surrounding towns that form part of the larger conurbanation. Luckily Melissa was able to help and gave us an awesome experience. Now, we knew the food was $$$$. If you have them at home, bring them. He said sure she is 9 and barely over height no problem. Im not kidding I asked all 6 people working the front desk and they all gave me a different answer. Nothing is Coca-Cola or fresh brewed tea (hard pass!). Go to Gaylord, Wolf lodge, moody gardens. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Just bakery and tacos at the Starbucks- uh what?!? No one wouldve noticed! Here is the short version as a family with a 4 yr old and 74 yr old. And shapeless uncouth stones appear, The history reports the existence of a ruined city found in the Kalahari Desertin southern Africa. Never saw anyone sanitizing these. Everything was clean and well taken care of. However, there is plenty to do for all ages. Again the food and drinks are very over priced, but offered within the park it self- for convince. Updated: Nov 12, 2021 / 05:56 PM CST. The next morning I really got to see what this place was really like. (Open until 11pm.) The attraction was closed for 2-3 hours to sanitize it. Show more Show more Kalahari Resort. Yes half the indoor waterpark is available for 48-52 inches. 2. ft. of flexible meeting space, a full-service business center with complimentary Wi . Its $21 a person! Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. more. Luckily Melissa was able to help and gave us an awesome experience. But all other restaurants didn't open till 11pm. I would not pay for this again. All the F&B outlets are just ehh. Next time I am going to look into renting a cabana. When one thinks of themed family friendly resorts what comes to mind? Just didn't cut it for my family.Overall, great experience and I would go back again. We expected this to an extent. The waterpark is big. Paris . Room types may vary. Next time I am going to look into renting a cabana. Buried many a thousand year. Places are grossly overpriced. Outdoor pools should be heated and open. From 1932, twenty five expeditions were launched to find the Lost City. Review tags are currently only available for English language reviews. Over the top amenities and decoration? I then visit front desk In person and manage to order a pizza. Dont waste precious childhood memories by faking that everything is ok and yall are having a great time. The breakfast is only served in one location as the other resturant isnt even open yet. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Ok fine! Dont waste your money on poorly ran sub par experience. Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? Regular check in is 4pm. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. LOTS OF WALKING! Harassing guest to move their cars needs to stop. A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. SO MUCH for littles to do! Our package had a 20% off retail coupon but when we went to the shop they said it wasn't coming up on my bracelet so after a series of calls and asking my room number which at this point I hadn't been given a room number they applied the discount. Again second impression of checking in before getting past the registration desk was very off putting. Im creative! Buy my 74 yr old mother didn't need one in the end. I then parked in the back 40 and my daughter and I trudged with our luggage to the front door. The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. Then show is over go in and all restaurants are now closed. Ive seen beach cabanas for less at Bahamas resorts. First issue, the line to check in was INSANE. Because its not ok and you didnt have a wonderful time. We are so grateful they took the extra time to look for the bear. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Needless to say, we WILL NOT be returning to this resort. Its $21 a person! Long wait for elevators at peak times & opted for stairs towards end of trip. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). But for being a "family resort" Im disgusted. But you don't actually need any sort of pass to enjoy Tom Foolery. They even off cabanas with the personal pools!4. Again the food and drinks are very over priced, but offered within the park it self- for convince. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. We are so grateful they took the extra time to look for the bear. Checkout is automatic, but can enjoy all activities till 3pm. If you want some sort of paper trail or invoice, you must ask for it. Needless to say, we WILL NOT be returning to this resort. My favorite and my happy place in Roundrock TX! In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. 3. The troubles began upon arrival. So if you are sensitive to that, be sure to ask for a room at the end. In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. So elegant in the inside. . After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. Kalahari Resorts & Conventions 3001 Kalahari Blvd. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. Food: Resort food is meh and very expensive. Just didn't cut it for my family.Overall, great experience and I would go back again. A half-buried ruin - a huge wreck of stones 5. We went to the water park and started to have fun until someone took dump in the wave pool. No outside food allowed. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. We cant hear all the kiddos running round above which is a win in our book. Henderson, Nevada 1 Lost and Found Review of Kalahari Resorts & Conventions - Round Rock Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. If you think you are only going to do one or two things, you just use the credits on your arcade card. How many families can afford $24 a plate for dinner? If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. This was our 1st stay with Kalahari Round Rock and it will be our only. She laughs and eternal hold is now my home. This place is beyond amazing! Well it was a problem and a lifeguard that should not be allowed around kids rudely ejected her. Outdoor pools should be heated and open. There are employees just moving around at snail pace. The quality of prizes is elevated!!! This is my line in the sand . The waterpark is big. 2. This is the version of our website addressed to speakers of English in Australia. A relic, may be, of a glorious past, Rules are rules. She seemed confused at times and poorly trained to handle customers. Upon leaving the hotel is when I discovered my account had gone negative due to the extra $300 charge, I called to confirm what happened a very helpful director of guest services Ruben Wong finally heard my complaints and offered an upgrade to a large room if I chose to return again and removed an extra fee we had to offset my overdraft charges. She seemed confused at times and poorly trained to handle customers. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. The bed was made up with 2 top sheets in lieu of a duvet. But we expected the service that goes with it. Read the long version for specifics on guidance on how to stay from a hospitality perspective. If your child is tall like mine, age is irrelevant. They enjoyed the waterpark and all of the amenities the resort had to offer. Harassing guest to move their cars needs to stop. And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! Clement had found a geological curiosity, dating back 180 million years to the great upheaval accompanying the birth of the Drakensberg Mountains in South Africa.[3]. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. We were able to do everything and everyone had a blast. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Ok fine. At all. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. No one wouldve noticed! Same with checkout. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration My family and I are currently staying at this location. See you next time! Not the best job in keeping out noise from the corridor. However, you can pre-register to arrive as early as 10 AM. Yesterday half the slides were closed. The rooms are fine. The show was 30 minutes late, no biggie, weather and things happen. The stones are composed of dolerite, a particular type of igneous rock which can erode to give the appearance of straight and regular blocks suggesting artificial construction. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being sorely disappointed in not being able to stay. A very oily & not so tasty medium pizza at Sortinos was $26!! Nope. Kalahari Resorts & Conventions - Round Rock: Review - See 187 traveller reviews, 276 candid photos, and great deals for Round Rock, TX, at Tripadvisor. We can't thank Xian and the staff enough. If you want some sort of paper trail or invoice, you must ask for it. If there are no adults allowed on certain slides, have it stated. Round Rock It's worth it.but will be taking out a second mortgage for the next round! We can't thank Xian and the staff enough. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. Its also blissfully quiet on our floor. The spa is 4-star worthy. mildew? We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. Nothing is Coca-Cola or fresh brewed tea (hard pass!). We bought the package deal and everyone got a pass. It must be asked for. They send a text to you when your room is ready after 4:00 PM. We will do the big slides.Who cares that her friends we drove 3 hours to meet who are 2 years older than her are happily playing in the kid area. Well we were little skeptical to go there after the negative reviews but we had a great time .. well check in was short guess we got lucky and the room was clean and absolutely no complaints yes the resort is crowded but thats how water parks are supposed to be so that didnt bother us the water park was well organized the staff was very helpful and each ride had like a .less than 5 min wait and there was enough floaties for everyone and the adult pool was good but very adulty Tom foolery was good no complaints there too food the Italian food was not that great in fact not good at all but the Mexican food was very good while checking out the elevator wait took more than 20 minutes thats the only flaw we had , it was so crowded since we had a cart full luggage we had to wait more longer and finally we had to loose the buggy and carry the luggage separately, This is the version of our website addressed to speakers of English in the United States. 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